Returns & Exchanges

Approved refunds will be credited back to your original payment method. Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

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Return Policy

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in their original packaging with all tags attached. To initiate a return, please contact our support team with your order number and reason for return.

Exchange Policy

Want a different size or color? We offer free exchanges within 30 days of delivery. Simply reach out to us and we'll guide you through the process. Exchanges are subject to product availability.

Non-Returnable Items

• Sale or clearance items
• Gift cards
• Personalized or custom-made products
• Intimate or sanitary goods
• Downloadable digital products

How to Return

1. Contact us at support@droppify.xyz with your order number.
2. We'll send you a return authorization and shipping label.
3. Pack your item securely and drop it off at the nearest courier.
4. Once received and inspected, your refund or exchange will be processed within 5–7 business days.

Refunds

Approved refunds will be credited back to your original payment method. Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

 Need Help?

Our support team is available Monday–Friday, 9 AM – 6 PM IST. Reach us at support@droppify.xyz or through our Contact Page.